ZyXEL Support Document

 Question:  How do I connect the NBG-416N with my Cable Modem so I can get on-line?

 ID:  SD-10237



 Firmware/Driver Version: 

1.00 USA.2

 Prerequisite Information: 


Steps to connect with Cable Modem

1)      Connect the Ethernet cord coming out of the Cable Modem to the Blue WAN port on the back of the NBG-416N.

      a)      Disconnect any computers from the LAN ports of the NBG-416N at this time.


2)      Unplug the power from your Cable modem. If all of the lights do not turn off, check the cable modem for a back up battery which will need to be removed while powering the modem off.

3)      Unplug the power from the NBG-416N.

4)      Let the Cable modem sit with no power for about 5 minutes. Then plug it's power back in.

a)      Wait for 30 seconds after powering on the Cable modem so it has fully booted.

5)      Next plug the power back into the NBG-416N.

6)      Wait for 3 minutes after powering on the NBG-416N before reconnecting your computer to one of the LAN ports on the NBG-416N.

       a)      Reconnect a computer to one of the four LAN ports on the NBG-416N.


7)      Open a browser and check to see if you are able to get on-line.

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